The second-hand marketplace Shoppers Voice Anger About Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
It has advised users to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices following member complaints.
